USE OF YOUR INFORMATIONWe, Hitachi Personal Finance, have obligations under the Data Protection Act 1998 to inform you how and for what purpose(s) we will “process” (i.e. collect, hold, use, share, transfer and take other steps in respect of) your personal information. This notice sets out this detail and you should read it carefully. In particular, please review the final section “Consent and Your Rights” in detail.
Personal information is any information relating to you or your financial associates (as defined below), including where used in conjunction with other information. The personal information we will collect and process about you includes the following:
- all the information you provide to us as part of your application for a loan;
- details of the loan you are applying for and the status of your application;
- if your application is successful, bank account details and details of any loan amount, APR and loan duration;
- details of your credit score, the status of your loan, and details of any queries or concerns raised in respect of the loan;
- payment details, payments made, details of any missed payments and information relating to the collection of those payments from you; and
- any other personal information that you provide to us from time to time.
How we and others use your information:The personal information listed above will be processed and shared for the purposes of reviewing, managing and administering your application and your account (if your application is successful), investigating any queries or concerns with your account, and to supply you with goods and services you have requested.
In addition, some information held by the credit reference and fraud prevention agencies will be disclosed to us and to other organisations, for example to:
- manage your application and deal with any queries;
- manage your credit account(s) and other facilities;
- verify your identity;
- make decisions on credit, insurance and other facilities, about you, your financial associate(s), members of your household or your business;
- prevent fraud and money laundering, for example by checking details on:
- applications for credit or credit related activity;
- proposals and claims for all types of insurance;
- job applicants and employees;
- recover debts that you owe and trace your whereabouts; and
- carry out statistical analysis to help with decisions about credit and account management.
Accordingly, we will also process your personal data (and create anonymous, aggregated data using your personal information) for these purposes.
Who will see your personal informationYour personal information will be processed by us for the purpose(s) set out in this notice (or as otherwise informed to you from time to time). This will include the essential data processing taking place by us and by the Amazon group of companies (“Amazon”) to facilitate the grant and administration of your loan and sharing the outcome of our decision to accept or deny your application with Amazon so that Amazon (or third parties selling through Amazon websites) can supply your chosen products to you, if the loan is approved. These are essential steps for your purchase to proceed. In addition, we may also provide Amazon with aggregated / statistical data for the purposes of Amazon’s general financial analysis and administration, which may include de-personalised details of your loan and/or account with us.
Your personal information (and that of your financial associates) may also be shared with other third parties providing services to us for the purposes set out above and/or as required or otherwise permitted by applicable laws and/or regulations (e.g. for the purposes of investigation and recovery of any fraudulent applications or missed payments).
Overseas transfer of your personal information
In order to manage and administer your application and your account, and to share information as described in this notice, your personal information may be transferred to other jurisdictions (to the parties and for the purpose(s) set out above). You should note that your personal information may be sent to countries outside the UK and European Economic Area, to a country which does not afford the same level of protection of personal information as in the UK. We and other organisations may access and use, from other countries, the information recorded by fraud prevention agencies.
MarketingWe may use your information to tell you about our products and services by letter, telephone, email or text message.
We may also use your information to tell you about the products and services of third parties which we think may interest you.
We may also pass your personal information to other companies in the Hitachi group, or the organisation which introduced you to us, who may use it to inform you by letter or telephone about their products and services or for statistical analysis.
If you do not wish to be contacted in this way please write to Customer Service Team, Hitachi Personal Finance, 2 Apex View, Leeds, LS11 9BH, e-mail us at hcnomarketing@hitachicapital. co.uk or amend your preferences at any time online by visiting my.hpf.co.uk. Please note that if you provide the same information to us as you provide to any other party (including Amazon) and you ask us to amend, or to stop using, your personal information, that request will not apply to the information that you have supplied to the other party.Consent and Your RightsBy agreeing to this Use of Information Notice, you are providing your consent to your personal information being collected, shared, transferred and otherwise processed in accordance with the information set out in this notice.
Please note that should you withdraw your consent to the data processing set out above then we (and Amazon) may not be able to provide products and services that you request in relation to the making of loans to you for purchasing products.Please write to the Risk Operations Manager, Hitachi Personal Finance, 2 Apex View, Leeds, West Yorkshire LS11 9BH if you want details of those credit reference and fraud prevention agencies from which we obtain, and to which we pass, information about you. You have a legal right to these details.You have the right to receive a copy of the information we hold about you if you apply to us in writing. A fee will be payable.If you have supplied an email address or mobile telephone number we may use these to provide you with information about your account.