Forum Bugs

Tiff support

miracles83
I am evaluating Prince as a tool for work. We need to use it to print hi-res PDFs that are print ready.

The problem I am currently experiencing is that my tiff images are coming out just a black box. Jpegs work fine but the tifs do not. I tested out the file path by putting the incorrect one and the box vanished completely (as expected). I decreased the size of the tiff to a smaller file size and it still just displayed a black box.

I look forward to your help. Thanks
mikeday
Perhaps you could email me (mikeday@yeslogic.com) one of the TIFF files to test? It could be using a subformat that we haven't seen before.
miracles83
emailed from smiracle [at] the cargo agency com
miracles83
It was the tiff files themselves. I used a quick converter which was the problem. Thank you for the help and direction
mikeday
Great, glad to hear it's working. :)
mikeday
On closer investigation, it seems that Prince cannot embed TIFF images with 16-bits per sample; only 8-bit images are currently supported. We will add support for 16-bit TIFF images in the next release.
mikeday
Today we have released Prince 9 rev 5, which supports 16-bit TIFF images.