Using Prince 11.4

I have an embedded link in a generated PDF which operates correctly most of the time. But I'm seeing error coming through when users on IE11 Windows 7 click the link, because characters in the link have been changed.

For example, the string in the params 86BEE5E89CC4B1F8CB200B18CD30F2BDEB3D519F2B8BEC1D78DD0581D091AC26269E1E36B1AFDCEF

has changed to

86ORR5R89PP4O1S8PO2004O18PQ30S2OQRO3Q51959S2O8ORP1Q78QQ058173Q09115NP2626932R1R36O1NSQPRS


The user agent info is

"userAgentInfo": {
"browserName": "Internet Explorer",
"browserVersion": "11.0",
"engineName": "Trident",
"engineVersion": "",
"isBot": false,
"isMobile": false,
"os": "Windows 7",
"platform": "Windows"
}

Any suggestions how I can cure this?


Many thanks

Christine

Would you be able to email me (mikeday@yeslogic.com) the PDF file and details of what the URL is supposed to be?

Hi Mike

Just to confirm I email that to you last week.

Thanks

Christine

Sorry for the delay!