Prince running on one of our servers seems to time out on image references that on other servers work fine. The result is a pdf with no images, but otherwise looks ok.

What we see in the Prince log is only this:

http://localhost:1770/resize.ashx?url=xyzxyz: warning: couldn't connect to host

As the message implies, we never even see the request on the target server. I can paste that same URL into my browser and it works fine. Any way we can get more detailed diagnostic info on this failure?

-- Andy

Elsewhere I saw it mentioned that Prince uses libcurl, so I tracked that down to test the request. It was picking up an obsolete proxy setting in an environment variable. So I think I've got a handle on this problem.

A verbose logging option would help in tracking down issues like this.

Hi,

Just following up on this post, I have been tracing down a similar problem (although this did not turn out to be the issue).

I believe the 'obsolete proxy setting in an environment variable' that he references is - an environment variable named 'http_proxy' - and this is all documented on the libcurl site, at this URL: http://curl.haxx.se/libcurl/c/libcurl-tutorial.html#Environment

Good luck to others!
Kevin